1. Eligibility

1-1 16 years and above is eligible to apply.

2. Issuance of Card

2-1 Please fill out the ‘Application Form’ and submit it to the MEIDI-YA Singapore Customer Service Counter. You can also apply through our website.

2-2 If you apply at the MEIDI-YA Singapore Customer Service Counter, you will be issued a MEIDI-YA Privilege Card on the spot. If you apply through our website, it will take about 2 days to register and then you can pick up your card at our counter.

2-3 A registration fee of S$2 per card will be charged at the time of application. If you apply through our website, you will be asked to pay the fee when you pick up your card at the MEIDI-YA Customer Service Counter at a later date.

3. Points Earning

3-1 Points can be earned by shopping at the MEIDI-YA Singapore Supermarket and MEIDI-YA Online Shopping website. Earn and accumulate by points to redeem for MEIDI-YA Rebate Vouchers.

3-2 Please present your card to our staff during payment and they will credit your card with S$1=1 point (except GST). Your points will be shown at the bottom of the receipt and in your ‘My Account’ on the website.

3-3 Payments made with this voucher, return coupons, and international gifts are not eligible for points.

3-4 Points accumulated on the supplementary card (family card) will be automatically credited to the main card.

4. Period

4-1 Each term is 6 months. The points accumulated during 6 months (January – June and/or July – December) shall be redeemable in the following 6 months (July – December and/or January – June)

5. Redemption

5-1 A minimum of 500 points is required to redeem a voucher, which is equivalent to the number of points you have accumulated. Points that are not redeemed within the voucher redemption period, points that are less than 500 points, and points remaining after redemption cannot be carried over to the next period.

6. Later-date accumulation

6-1 If you do not have your MEIDI-YA card with you at the time of purchase, your points will be credited at a later date within one week from the date of purchase. Please bring your card and the relevant receipt to the MEIDI-YA Customer Service Counter within one week. However, please note that points cannot be added across half-year periods.

7. Change of Particulars

7-1 If there is any change in your registered information such as address, phone number, etc., please complete the procedures on the MEIDI-YA Singapore website as soon as possible.

8. Loss or Theft of Card

8-1 In the event of loss or theft of card, please contact MEIDI-YA Singapore immediately. MEIDI-YA Singapore will not be held responsible for any illegal use of the card due to loss or theft that occurs prior to notification.

9. Disclaimer

9-1 If you wish to cancel your membership, please fill out the ‘Cancellation Request Form’ and submit it to the MEIDI-YA Singapore Customer Service Counter. You can also complete the withdrawal procedure on our website.

9-2 We do not have a system to suspend membership.

10. Approved purpose

10-1 MEIDI-YA Singapore reserves the right to change or cancel the service and will notify you in writing or by any other means deemed appropriate by MEIDI-YA Singapore.

10-2 All members are deemed to have read, understood and accepted these terms and conditions.