All payment must be made through Credit Card, VISA and MASTER Only. We no longer accept AMERICAN EXPRESS and JCB. For more information, please refer to the ‘Terms of Use 4. Payment’ section.

❶Steps Online shopping
a. Click on the desired category in the navigation bar on the left of the catalogue page.
b. A list of products in the selected category will be displayed on the right of the category.
c. Click on the desired product to switch to the single item image, enter the desired quantity, and click the ‘Add to Cart’ button.
d. If you wish to view the contents of your cart during the shopping process, click the ‘Cart Contents’ button. Here, you may change the quantity or delete items. If you want to change the quantity, click the ‘Change Quantity’ button. To continue shopping, click on the desired category on the left navigation bar, or click on the ‘Continue Shopping’ button.
e. To proceed to order , click on the ‘Proceed to Checkout’ button.
f. On the order page, please fill in all the fields. This information is necessary for us to process your order correctly.
g. Fill in the required fields and click the ‘Confirm’ button to proceed to the order submission page. After reviewing the contents on the order submission page, please click the ‘Go to Payment Site’ button at the end of the page only once. Be care not to click more than once or your order may be duplicated, so please take note.
h. When you get to the payment site, enter your address and click the ‘Next’ button.
i. Enter your credit card information and click the ‘Next’ button.
j. After confirming the information you have entered and the amount of your order, click the ‘Pay’ button only once.
k. You will receive a ‘One Time Password (Authentication Number)’ on your cell phone. Enter the Password on the next page. If you enter the number more than once, you may not be able to make a payment with your credit card. If you are using a Visa or MasterCard card that is not 3D Secure, One Time Password is not required.
l. Once the order is submitted, the Order Completion page will be displayed and an email (1) confirming the purchased items and (2) confirming the payment (receipt) will be sent to the customer’s email entered on the order page. If you have any questions about your order, please tell us the order number written in the email ①.

❷From receiving your order to delivery
a. The person in charge of at MEIDI-YA confirms your order content and stock availability.
b. In the case when some products are out of stock, the final amount is confirmed after the deduction of the product cost. *In that case, we do not replace to alternative product(s).
c. Confirmed final amount is charged to your credit card. (The amount has not been charged at the time of order and it was temporarily held. Final amount is charged to your credit card after the confirmation of the final amount by MEIDI-YA.)
d. The product ordered by you is to be delivered to you together with delivery slip stated with the final amount.
e. Please check if the final amount in your payment statement sent to you by card issuer later. Should you require any clarification, please do not hesitate to contact the person in charge.